phjl7 Privacy Policy – How We Handle Your Data

1 Introduction

phjl7 ("we", "us", "the Platform") operates the online gaming platform at phjl7.vu. We take your privacy seriously. This Privacy Policy describes how we collect, use, store, and protect your personal information when you register for and use phjl7.

This policy applies to all players who access phjl7 from the Philippines, covering all platform features including sports betting, live casino, slots, fish games, and any promotions or account management functions. By registering an account, you confirm that you have read and understood this policy.

If you have questions about how your data is handled, you can contact us at [email protected] at any time.

2 Data We Collect

We collect personal information in three main ways: information you provide directly, information generated by your use of the platform, and information from third-party services we rely on to operate.

Information you provide directly:

• Full legal name, date of birth, and gender at registration
• Contact details — mobile number and email address
• Philippine government-issued ID documents submitted for KYC verification
• Payment details — GCash or Maya account identifiers, or Philippine bank account details for processing transactions in PHP
• Communication records — messages sent to our support team

Information generated automatically:

• Device information — device type, operating system, browser, and unique device identifiers
• IP address and approximate location data
• Session activity — login times, pages visited, bets placed, games played, and transaction history
• Cookie and analytics data as described in Section 8

Information from third parties:

• Payment confirmation data from GCash, Maya, or Philippine bank partners
• Identity verification results from KYC service providers
• Fraud signals from anti-fraud and security monitoring systems

3 How We Use Your Data

phjl7 uses your personal data only for purposes that are necessary to operate the platform and provide you with a secure gaming experience. Specifically, we use your data to:

• Create and manage your account — process your registration, authenticate your identity, and manage account settings.
• Process transactions — handle PHP deposits and withdrawals through GCash, Maya, or Philippine bank transfer.
• Verify your identity — conduct KYC checks to confirm your age and identity before processing your first withdrawal.
• Maintain platform security — detect and prevent fraud, account takeovers, multi-accounting, and other prohibited activity.
• Provide customer support — respond to your queries and resolve disputes using your account and transaction history.
• Deliver platform communications — send account notifications, OTP codes, and service updates via your registered mobile number or email.
• Support responsible gaming — apply deposit limits, session monitoring, and self-exclusion tools as requested or where required by platform policy.
• Improve the platform — analyse aggregated, anonymised usage data to improve site performance, game offerings, and the overall player experience.

We do not use your personal data to serve third-party advertisements or to build profiles for sale to external marketing companies.

4 Legal Basis for Processing

phjl7 processes your personal data on the following legal bases:

• Contractual necessity — processing required to fulfil our agreement with you as a registered player, including account management and transaction processing.
• Legal obligation — processing required to comply with applicable law, including KYC and anti-money laundering obligations.
• Legitimate interests — processing carried out to protect the security and integrity of the platform, detect fraud, and prevent prohibited conduct, where these interests are not overridden by your privacy rights.
• Consent — where you have given specific, informed consent, such as opting into certain communications. You may withdraw consent at any time by contacting support.

5 Data Sharing

phjl7 does not sell or rent your personal data. We share data only where strictly necessary and only with the following categories of third party:

• Payment processors — GCash, Maya, and Philippine bank partners receive the minimum transaction data required to process your deposits and withdrawals in PHP.
• KYC and identity verification providers — your government-issued ID is processed by our verification partner to confirm your identity. Documents are handled under strict data processing agreements.
• Fraud and security systems — anonymised or pseudonymised signals are shared with security monitoring tools to detect suspicious activity.
• Platform infrastructure providers — cloud hosting and database services that store and process platform data on our behalf, under contractual obligations to handle data securely.
• Legal and regulatory authorities — where required by applicable Philippine law or a valid legal process, we may disclose data to the appropriate authorities.

All third-party data processors we work with are bound by data processing agreements that restrict how they may use your information and require them to maintain appropriate security standards.

6 Data Retention

We retain your personal data for as long as your account is active and for a reasonable period afterwards to comply with our legal obligations, resolve disputes, and enforce our agreements.

• Account data — retained for the duration of your account plus the period required under applicable law after closure.
• Transaction records — financial transaction records are retained as required by applicable anti-money laundering and financial record-keeping obligations.
• KYC documents — identity documents are retained for the period required by applicable regulations and then securely deleted.
• Support records — communication records with our support team are retained for a reasonable period for quality assurance and dispute resolution purposes.

When data is no longer required, it is securely deleted or anonymised so it can no longer be linked back to you.

7 Security Measures

phjl7 takes the security of your personal data seriously. The platform implements the following technical and organisational measures:

• SSL encryption — all data in transit between your device and phjl7 is encrypted using SSL/TLS.
• OTP authentication — one-time password verification is required when logging in from a new device, adding a layer of protection against unauthorised access.
• Encrypted data storage — sensitive personal data at rest is stored with encryption, and database access is restricted to authorised personnel only.
• Session security — active sessions time out after a period of inactivity to reduce the risk of unauthorised access on shared devices.
• Fraud monitoring — automated and manual monitoring systems flag unusual account activity for review.

While we take every reasonable step to protect your data, no system is completely immune to risk. You play an important role in your own account security — use a strong, unique password, keep your OTP codes private, and contact support immediately if you suspect unauthorised access to your account.

8 Cookies

phjl7 uses cookies — small text files stored on your device — to support platform functionality and performance. We use the following categories of cookies:

• Strictly necessary cookies — these are required for the platform to function. They manage your login session and keep you authenticated while you navigate the site. You cannot opt out of these without losing access to your account.
• Preference cookies — these remember your settings, such as your preferred language or display options, so you don't have to set them each time you visit.
• Analytics cookies — we use anonymised analytics to understand how players use the platform — which pages are visited most, where players drop off, and how performance can be improved. These do not identify you personally.

phjl7 does not use advertising cookies or third-party cross-site tracking cookies. You can manage or delete cookies through your browser settings at any time. Disabling strictly necessary cookies may affect your ability to log in or use certain platform features.

9 Your Rights

As a phjl7 player, you have the following rights over your personal data:

• Right to access — you can request a copy of the personal data we hold about you.
• Right to correction — if any of your personal data is inaccurate or out of date, you can request that we correct it. Some details, such as your registered name, may require identity verification before they can be updated.
• Right to deletion — you can request that we delete your personal data. Note that we may be required to retain certain data by law even after your account is closed, such as financial transaction records.
• Right to restrict processing — in certain circumstances, you may request that we limit how we use your data while a dispute or concern is being resolved.
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time. This does not affect the lawfulness of processing that occurred before withdrawal.

To exercise any of these rights, contact the phjl7 support team at [email protected]. We will respond within a reasonable time. In some cases, we may need to verify your identity before actioning a data request.

10 Minors

phjl7 is strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals under 21. If we become aware that an account was registered by a person under the minimum age, that account will be closed and any associated data deleted in accordance with our retention policy.

If you believe a minor has registered on phjl7, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11 Policy Updates

phjl7 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable law. When we make changes, the updated policy will be published on this page with a revised date at the top.

We encourage you to review this page periodically. Continued use of phjl7 after a policy update constitutes your acceptance of the revised terms. Where a change is material, we may notify you through your registered contact details.

12 Contact Us

For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact the phjl7 support team: